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  1. Disaster Preparedness | Safeguarding Your Most Valuable Assets - Company Knowledge
    Nobody likes to have to think about disaster preparedness, and many do not give thought to safeguarding 'company knowledge', but among other tangible catastrophic losses, it can mean the difference between your business making it or going under when a disastrous event occurs. We all ensure that we have adequate insurance to cover physical property loss - but what about safeguarding your company knowledge?

  2. The Most Commonly Overlooked Consideration That Impacts the Cost of Faxing Services
    World-wide commerce continues to rely heavily on the use of facsimile transmissions. To be certain, the use of email has substantially reduced the use of fax machines and fax servers, but the use of fax continues to be widespread. And faxing technology continues to evolve to meet the increasingly sophisticated needs of organizations today. At the same time, however, many companies are under mounting pressure to cut capital investments - including new technology spending.

  3. Delivering Effective Performance Feedback - Simple Steps for Success
    Does anyone really like giving or receiving feedback? Probably not; especially if it is considered constructive feedback. Yet, providing feedback is an essential part of managing performance. You cannot do one without the other so making feedback simple and direct might be one way to ease some of that dislike or discomfort we all feel when participating in feedback discussions. Having a straightforward process to do this is a key to successfully managing your team and your workforce.

  4. Impactful Talent Management: The Five Essential Dos
    Talent Management Programs can seem daunting and cumbersome to leaders and HR inside organizations. Yet, when you refer to the "talent" of the company, you are referring to the most precious commodity within an organization. Companies do not exist without people and when you think of and plan for the appropriate development of these precious commodities, things can get complicated and seem complex. However, if you keep in mind that people are people and we are all one of them, it really can simplify what often seems to be quite complex.

  5. Business Turnaround: Stabilize Your Environment with Positive Cash Management
    A good business turnaround requires you to stabilize your environment; without this step, your business will likely remain unprofitable. Maintaining both a positive cash balance and abiding by a smart budget is vital.

  6. A False Economy I NO LONGER Practice Do You?
    Many of us go out and buy some of the best software and hardware tools available. We read about some tool that could easily DOUBLE our business, or TRIPLE our productivity, so we wisely purchase it. Many of us realize that we lack certain skills in critical areas of our businesses, so we register for online classes. Many of us realize that we don't really know how to use those whiz-bang pieces of hardware or software mentioned above, so we track down and register for in-depth tutorials.

  7. Conducting Effective Career Aspiration Discussions with Employees
    One of the key steps to having impactful talent management and development solutions is to ensure that the talent within the organization is aware of what is being done to manage and develop them; as well, it is vital that company leaders are aware of the employee's individual career aspirations. This can be accomplished through a Career Aspiration discussion.

  8. Business Turnaround: Reorganize Your Company and Focus on Its Profitable Areas
    After you have determined the root cause of your company's problems, you must now reorganize to make your company profitable. All companies have strengths and weaknesses, and it would be wise to recognize which areas are assets to you and which need improvement.

  9. Business Turnaround: An Overview of How to Best Enhance Your Company's Finances
    A successful business turnaround requires the owner to take certain steps to become a profitable enterprise. By taking the following actions, you can reorganize your company and produce positive cash flow.

  10. Obama Tells the Banks to Lend!
    Any kind of real recovery and job creation is impossible without access to credit by small to mid-sized businesses. A newsletter from the Small Business Administration dated September 2008 provides the following interesting figures about U.S. small businesses.

  11. Can Acquisitions Work?
    With annual merger and acquisition activity in the United States averaging about 1.5 trillion dollars that may seem to be uninformed strange question. Yet according to a number of recent academic studies, between 55 percent and 83 percent of mergers and acquisitions fail to add value to the acquirers. Companies look to mergers and acquisitions for a number of sound business reasons.

  12. Are Bottlenecks Holding You Back?
    Over the last couple of months I've been reading a book called "The Goal" after having it referred to me by my friend and colleague, Aaron Parsons. Now "The Goal" is actually a book about the manufacturing industry which is written like a novel. But it has had a huge impact on my thinking around business. Why? Because it talks about bottlenecks.

  13. Why Your Business Needs A Telecom Audit
    There is a very clear reason that so many new technologies appear every year - new technologies help keep businesses competitive and successful. As computers grow ever more capable and inexpensive, businesses continue to take advantage of them. This causes the tech industry to continually come up with new models, in an incredibly profitable feedback loop. The same phenomenon has begun in the world of business communication.

  14. Telecom Expense Management - Spotting Telecom Billing Errors
    Whether a business has only ten employees making a few long distance calls a day, or is a burgeoning enterprise with hundreds of employees conducting thousands of calls and data transfers every hour, it is important for that business to carefully manage their telecommunication costs. Telecom Expense Management, or TEM, involves the constant monitoring of telecom expenses that accrue monthly.

  15. Indispensable Employee Management Tools for a Dental Practice
    Many dentists are not equipped to deal with employee performance issues. Managing performance requires a systematic approach in which the employee clearly understands what is expected of him or her, with a process in place to monitor performance. In managing employee performance, you need to consider four separate issues:

  16. How to Be in Charge (without Being a Jerk)
    Earlier this year, I was working at a sales training seminar and we were on the topic of handling customer objections. A participant who owns a massage therapy practice was asking how to best address a prospective client who didn't want to follow his recommended course of treatment. We then asked other audience members to share their experience. A couple people spoke up and their advice, however well-intended, felt off to me.

  17. Keep Employees Motivated with Continuing Education
    How often have you seen people experience burnout because they have been in the same job for too long? They may have good qualities and work habits, but need to develop other skills in order to be promoted. However, the employee has no idea how to go about acquiring the needed skills to move forward in his or her career. This leads to higher turnover rates and a decreased ability to promote from within.

  18. Project Management Basics for Telecom
    Telecom projects, like any other project, need special attention if you want the project to be successful and done on a schedule. One way to proceed on a telecom project is to hire a telecom management professional to oversee the project. Another way is to use a project management software program.

  19. Negotiation - Basic Techniques for Telecom Expense Management
    Everyone has to negotiate at one stage or another. These negotiations could be in the form of promotions, sales calls, hiring, and more. For companies, negotiations are in the form of contracts, business deals and cost management. The rule of thumb for most negotiations remains the same although the situation, process, and result may be different.

  20. Tame Your Telecom Spending
    Telecom spending can be a very large part of a company's operating costs. Companies are always looking to keep their costs under control and telecom spending is one of the more difficult areas to manage.

  21. How To Perfect Your Telecom Audit Process
    Telecom audit is an important process for any organization. Human error, failure to pay close attention to details, constraint of time in checking long telecom bills, and insufficient knowledge of new technology and regulations - these mistakes can take a toll on the revenue of a company. Avoiding all these potential problems is an integral part of the expense management of an organization.

  22. Ten Questions Every Leader Ought to Be Asking
    If I read another article that starts with, "during these tough times," I am going to scream. Let's get with it, leaders, these times are why we exist. The more we talk about how the times are tough, the greater the likelihood that we will approach our work as victims.

  23. An Overview of Telecom Expense Management (TEM)
    What is TEM? Telecom Expense Management (TEM) is a term used to define an approach to managing all telecommunication service expenses such as voice, data and wireless with a combination of software tools and manual auditing. In managing all these services and related processes, its goal is to minimize costs and maximize process efficiency.

  24. Strategies to Maximize Productivity and Fuel Innovation
    Whether you work for a dot.com start-up, a Fortune 500 company or somewhere in between, chances are you are busier than ever -- busy driving projects, motivating teams, and minding the bottom line, all while managing your workload and striving to meet increasingly higher success benchmarks. So how do you stay on top of it all and do productive work on the things that count?

  25. How To Develop Organizational Culture With Outsource Staff?
    Today's businesses - even small ones - are complex organizations made up of in-house and outsourced or virtual assistance staff. The in-house staff might meet in a single office location, but the outsourced staff could be anywhere.

  26. Risk Management Options
    Risk management as a shared or centralized activity must accomplish the following tasks: identity concerns; identify risks & risk owners – evaluate the risks as to likelihood and consequences;

  27. Top 10 tips for handling difficult employees
    It has been said that there is no such thing as difficult employees, only ineffective managers, but I've yet to meet anyone who believes that's true. In the end, if people want to be difficult that's there choice, but recognizing that the way we manage such people is part of the mix here's a selection of tried and tested techniques:

  28. How To Manage the Older Employee
    The work force has several different generations functioning side by side. Each generation has diverse needs which means you will have to manage them differently. So not only do you have individual styles to deal with, you also have the employee's generation to include in motivating the employee.

  29. A Manager's PR Paradigm
    If you manage a department, division or subsidiary for a business, non-profit or association, your primary public relations model probably should read this way: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done.

  30. Managers, Got a Grip on Your PR?
    What are you trying to do with your business, non-profit or association public relations program? Get a little publicity for a service or product? Or, perhaps, you're doing what you really should do, persuade your key external stakeholders to your way of thinking, then move them to take actions that lead to the success of your department, division or subsidiary.

  31. Does the PR Blueprint Work?
    Managers, please take a minute and read two sentences: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

  32. Break the Golden Rule: How to Retain Your Best People
    It seems so simple, doesn't it? "Do unto others as you would have them do unto you." The Golden Rule seems so universal that it should be a panacea for all human relations.

  33. Million Dollar Considerations (5)
    Examining the global workplace in two interesting sessions, my team of management students and I came to some conclusions that might be worth sharing:




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