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Balanced Score Card - A Better Approach for
by Nick P. Bentley |
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Published on this site: November 27th, 2006 - See more articles from this month
If you are a part of an accounting or check department of any major or
even minor company, you would probably have heard of a balanced score
card. What is a balanced score card you ask? Well, if you aren't aware
of the term itself, you would surely be aware of the principle behind
it. Remember your SAT scores Rather than being absolute values like say 95 out of a hundred, they were
typically presented in percentiles. This is one instance of a balanced
score card. Another instance could be the percentile rank of your status
in a class as compared to a percentage rank.
Well, it is not exactly an easy concept to explain, but allow me to try.
When anything needs to rated, there is usually a principle for the rating.
In the older days, when things were more linear, this happened as a linear
calculation. But, as the business environment and businesses themselves
got more and more complex, other variables started influencing business operations. In order
to arrive at the true picture, these too needed to be taken into consideration
before a proper study could be made. This was the idea behind a balanced
score card.
To take a real life example let us assume that the sales figures of a
particular product are being evaluated across the world. Now the sales
would surely not be consistent across the world. But the sales managers
would surely have tried. There could be external business environmental
factors influencing the sales in one or more regions.
For instance, the business climate in Brazil could have been worse than
the climate in the US. At the same time, the resources available in the
US could have been greater than in Latin America. Similarly, the market
in China could have been impacted by the presence of low cost me too operators.
While the technology incompatibility could have made the product dearer in markets
such as Japan.
Now no rational manager would expect the sales figures from all over the
globe to be consistent. Which is why a tool such as a balanced score card
comes into the picture. A balanced score card weighs the factors influencing
an action (in the above case sales) against the availability of factors
that help or obstruct it.
Which is why, when a balanced score card analysis is done, the sales figures
for Latin America could prove to be better than those for America due
to the weightage awarded to the factors influencing sales. A balanced
score card is just one way to do so. There are others as well. But their
objectives are consistent. Think of a balanced score card as some sort of a handicap
for resource and opportunity poorer markets.
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Nick P. Bentley - provides readers with up-to-date commentaries, articles, and reviews for http://www.all-business-guide.com, http://www.getmarketinginformation.com as well as other related information.
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