E-Bayand Paypalare two giant firms which are
involved in sales transactions of customers. E-Bay is an online
portal in which buyers could auction and bid items for sale.
On the other hand, Paypal is the most popular online payment
system used through credit cards. The teaming up of both firms
is inevitable because E-Bay provides the goods to be purchased
while PayPal provides the resources to be used.
E-Bay has indeed grown as the number one destination of online
shopping through auctions. E-Bay offers a variety of choices
when it comes to books, food, gadget, technology stuff, and
many others. The variety and diversity of E-Bay makes it themost
visited site whenever buyers are thinking of something to
purchase. It is also a favorite destination for online shoppers
who want to have a quality bargain of the items they want
to buy. On the other hand, Paypal is the most reliable online
payment system utilized whenever holding transactions. The
firm claims that they have 16 million users worldwide. Despite
of such successes for both firms, there are still many criticisms
regarding the nature of both businesses.
E-Bay is often criticized as a portal that is not pro-buyers
instead, it some people consider it as pro-sellers. Some buyers
accuse E-Bay as not being true to their business and does
not really live up to their word. On the other hand, Paypal
does not really receive a lot of complaints but when it does,
no one seems to mind. This is because their customer service
department does not do their job well. No one really assists
the customers and when they reply, it seems like the customer
waited for 20 years before an action was done.
Due to the partnership of these two companies, many speculated
that E-Bay would acquire Paypal. Many people were not in agreement
to this deal because they believe that once E-Bay had acquired
Paypal, the rotten service of the firm would eventually be
more than worst. Aside from that, competition would also
diminish in the market. Despite the said speculations, both
firms deny that a joint venture or acquisition between the
two companies would happen. Both firms insist that they would
continue each other's operations separately and not as a joint
company. Both firms also expressed that their partnership
between each other is solid but not to the point of collaborating
with each other.
