5 Rules of Forwarding E-mails
by Judith Kallos
Published on this site: April 14th, 2005 - See
more articles from this month...
Forwarding of e-mails is one of the topics I get contacted about
the most. And, one which also causes hurt feelings and misunderstandings
more than any other topic. Daily, e-mails flow in from onliners
asking about a "nice way" of telling someone they care
about, relative, friend or associate to not forward attachments,
chain e-mails, political commentary or the jokes that are so prevalent
online.
Netizens are afraid to ask others to stop and those who are
asked to stop, no matter how nicely, get offended and feel
as though their thoughtfulness is not appreciated. But let's
think about this a moment. How really thoughtful is it to
click the forward arrow, then a bunch of e-mail addresses
and hit send? Well, your brain had to "think" about
those steps but does that make the effort truly "thoughtful."
I don't think so...
Here are the 5 Rules of Forwarding E-mails that those who are being
truly thoughtful follow. If everyone followed them all the problems
associated with forwarded e-mails could be avoided. Sticking to
these guidelines will assist both those thinking they are thoughtful
and those who don't want to appear otherwise:
- Don't forward anything without editing out all the forwarding
, e-mail addresses, headers and commentary from all the
other forwarders. Don't make folks look amongst all the
gobbly-gook tosee what it is you thought was worth forwarding.
If you must forward, only forward the actual "guts"
or content of the e-mail that you are of the opinion is
valuable.
- If you cannot take the time to write a personal comment
at the top of your forwarded e-mail to the person you are
sending to - then you shouldn't forward it at all.
- Think carefully about if what you are forwarding will
be of value (accurate information), appreciated (something
the recipient needs) or humorous (they have the same sense
of humor as you do) to the person on the other side. Or
do you just think it is worthy? If you cannot think of why
the person you are forwarding to would like to receive the
e-mail - then don't forward it.
- It should go without saying that forwarding of chain
letters (regardless how noble the topic may seem), virus
warnings or anything that says "forward to everyone
you know" simply shouldn't be forwarded because it
is plain old B.S. or commentary that many will not appreciate.
But I have to say it because folks do so anyway.
- If you must forward to more than one person, put your
e-mail address in the TO: field and all the others you are
sending to in the BCC: field to protect their e-mail address
from being published to those they do not know. This is
a serious privacy issue! Again, be sure to take the time
to type a nice little comment about why you are forwarding
the e-mail to the recipient(s) at the top of your forward.
The above 5 rules will help qualify if an e-mail is worth forwarding
and the right way to do so if it is. If one cannot make these extra
efforts, then they really have no excuse to get mad or have hurt
feelings when asked to stop. And if asked to stop forwarding, don't
get mad; just realize the person on the other side certainly has
the right to make that request.
At the end of the day, if you fear hurting someone's feelings by
asking them to stop forwarding you e-mail, know they probably meant
well, were really thinking of you, were trying to make a point -
ahhh, just hit delete!
Judith Kallos is an authoritative and good-humored Technology
Muse. Check out her popular Netiquette site @: http://www.NetManners.com
|
