Negative Self-talk is Too Expensive
by Alan Fairweather
Published on this site: June 23rd, 2005 - See
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I'm always fascinated by the people who lift huge weights, particularly
in competitions like the Olympic Games. There are events for men
and women and they get up on stage to lift a bar with huge weights
attached. I often wonder what sort of things they're saying to themselves
as they pace up and down, rubbing their hands with resin powder
and taking huge breaths.
What if they were saying "That looks really heavy it's
heavier than anything I've lifted before. I'll probably drop
it, make a real fool of myself and even injure myself to boot
.!"
Do you know what's going to happen if they say all this stuff
to themselves? Their subconscious will say "Okay, you
say you're going to drop it. Then, that's what I'll arrange
and I'll try to make sure you injure yourself at the same
time."
Of course, that isn't what happens. This weight lifter, who's trained
for years to do precisely this thing, is screaming at himself internally
"You're going to lift that bar and push it right through the
ceiling! You're going to break the world record! You're going to
win this competition and everyone in the world will see you doing
it!"
In the day-to-day tasks that we face in our life, we should be
no different from these sportsmen and women. Think negative thoughts
and that's what your subconscious will focus upon.
If you think illness, you'll become ill. If you think gloom and
doom - that's what you'll get. But if you think health, happiness
and success you're already there.
"Most people are as happy as they make up their minds
to be" - Abraham Lincoln.
I read this quote some years ago and I know some people have a
problem with it. We all face difficult situations in our lives and
some people more than others. However, I've made up my mind to be
as happy as I can and I recommend you do the same.
Focus on the positive things in your life the things you can do
not the things you can't. Think about what you've achieved in the
past not what you haven't. Look at where you're going not where
you've been
There's a story about a young man who was really into positive
thinking. His workmates used to make a fool of him and of
course, he was challenged by their taunts. He told them one
day that positive self-talk was so powerful that if he told
himself he could fly through the air, he'd be able to fly.
"Prove it" they cried. So off he went, up to the
20th floor of the building they worked in. He jumped off and
was heard to cry as he went past a 10th floor window "Well,
it's all going great so far."
That sort of thinking isn't what this article is about. I sometimes
get tired of hearing people say "Think positive." What
I'm suggesting is that in all the things we face in life, we focus
on the positive aspects.
Say for example a customer complains to you about some aspect of
your product or service. It's so easy to think "We've messed
up, we're going to lose this customer's business, this is a disaster!"
It's far better to think "Okay, we've made a mistake, what
can we learn from this so that we don't do it again and make our
service even better."
Ironically, it's often the case that if you solve a customer's
problem, apologise and recover well, the customer will forgive you
and become even more loyal.
Here's another example of what I mean:
Say you were to discover a small lump in some part of your body
or a mark on your skin. Positive thinking might cause us to say
"It's nothing, I'll leave it and it'll go away by itself."
Negative thinking, on the other hand, would have us say "Oh
no! I've got cancer, I'm going to be in pain and misery and I might
die."
Focussing on the positive allows us to say "I must get this
looked at immediately, whatever it is. They have marvellous ways
of removing and curing these things nowadays."
There will always be challenges to face with customers and the
people who work with you. Focussing on the positive will make them
so much easier to deal with.

Discover how you can generate more business without having
to cold call! Alan Fairweather is the author of "How
to get More Sales without Selling" This book is packed
with practical things that you can do to get customers to
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